You have the right to cancel this contract within fourteen days without stating the reason(s) why.

This cancellation time limit is 14 days:

1. In the event of a sales contract, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the merchandise.
2. In the event of a contract pertaining to a number of merchandise items that were ordered in a single order and that are delivered separately, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the last merchandise.
3. In the event of a contract for the regularly scheduled delivery of merchandise during the course of a specified time period, beginning with the day on which you or a third party designated by you, who is not the carrier, will take possession or has taken possession of the first merchandise.

To exercise a right of cancellation, you must inform us (Naway Supplements, Honest+ SARLS 6, beim Baseng, L-6370 Haller, Luxembourg, Mail: natural@nawaysupps.com) by means of a clearly stated declaration of your decision to cancel this contract (for example, a letter sent by surface mail or an email). You may use the attached sample cancellation form for this purpose, however it is not required that you use this form.

To comply with the cancellation time limit, it is sufficient if you send the notification regarding the exercise of your cancellation right before the cancellation time limit has expired.

 

Consequences of the cancellation

If you cancel this contract, we must pay back all payments that we have received from you, including the delivery charges (with the exception of additional charges that result if you selected a form of delivery that differs from the most economical standard delivery offered by us) promptly and at the latest within 14 days from the day on which we received the notification that you are cancelling this contract.

We use the same payment method for this repayment as the one that you used in the original transaction, unless otherwise expressly agreed to with you; in no case will you be charged for expenses arising from this repayment. We may refuse repayment until we have received the merchandise or until you have provided documented verification that you have returned the merchandise, whichever takes place first.

You must return or transfer possession of the merchandise promptly – in any event no later than within 14 days from the day on which you informed us of the cancellation of this contract – to

Naway Supplements
Honest+ SARLS
6, beim Baseng
L-6370 Haller
Luxembourg

The time limit is granted when you send back the merchandise before the time limit of 14 days has passed.

You only need to pay for any loss in the value of merchandise when this loss of value is attributable to handling of the merchandise that is not necessary to check the condition, properties, and proper operation of the merchandise.

 

 

Cancellation form

If you want to cancel the contract, please fill out this form and return it to us, by mail or email,

To:

Naway Supplements
Honest+ SARLS
6, beim Baseng
L-6370 Haller
Luxembourg

I/we (*) hereby cancel the contract that I/we entered into regarding the purchase of the following merchandise (*) / the performance of the following services (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s):

– Order number: ______________________________

– Address of the consumer(s):

______________________________

______________________________

______________________________

– Address of the consumer(s) (only when communicated on paper):

______________________________

– Date:

(*) Draw a line through any items that do not apply.

 

 

Money-back guarantee

Extending beyond the statutory cancellation time limit, the Customer may return the products within 16 days with the right to reimbursement of the purchase price. This period of limitation begins following receipt of the goods after the statutory cancellation time limit has expired.

The customer is entitled to the money-back guarantee only if the product is in its unopened original packaging and when the document downloadable from the following link has been completed. The product must be returned at the expense of the customer.

After the product has been successfully received by the Supplier within the limitation period of 16 days, and if all of the requirements referred to above have been met, the full purchase price will be paid back to the customer.

 

Download Form